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Shipping policy

Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out promptly.

2. Shipping Time (United States)
Estimated delivery time: 3–5 business days after shipment.
Please note that delivery times may vary depending on your location and external factors such as carrier delays, weather conditions, or high demand periods.

3. Shipping Fees
We offer free standard shipping on all orders within the United States.
(You can edit this line if you plan to charge shipping.)

4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package in real-time.

5. Delays & Exceptions
While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • High order volume

  • Postal service issues

  • Customs delays (if applicable)

  • Incorrect shipping information

We appreciate your patience in such situations.

6. Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

7. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. If this happens, please contact the shipping carrier directly.

8. Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: csluasigit@gmail.com